Customer Service Officer
Job No:
PXCS289
Location:
Port of Brisbane
We are currently seeking an enthusiastic Administration Assistant/ Client Liaison Officer to join our team and assist them in a broad range of activities.
If you are willing to learn, we will be able to train, mentor and assist you in successfully making this role your own and making a difference to the team!
Key Responsibilities:
- Providing a seamless interface between our customers
- Day to day administration tasks
- Liaising with our external/internal customers
- Proving cost effective solutions for our customers
- Reception duties
- Entering all orders/pricing into our system with high precision in a timely manner
- Support our customers’ needs through quoting, booking and order entry
- Develop and maintain excellent customer service relations and profile
- Maintain computer-based information, data systems and generate reports/invoices as required
- Maintain a high standard of office housekeeping at all times
- Other duties as required by management
Skills & Experience for Success:
- Proficient Microsoft applications
- People person with a 'can do' attitude who is passionate, energetic and show initiative
- You have prior experience in Administration and Customer Service and have a passion for it
- Organised with excellent communication and interpersonal skills
- Flexible and a team player
- Previous experience in administrative controls/procedures
- Experience with purchase orders and invoicing, ideally Tech One/ADI or similar software applications - preferred but not essential
- Payroll duties, including collation and data entry - preferred but not essential
- The ability to multi task and meet deadlines is essential
This role is a fast-paced role and will suit someone with energy, personal drive and flexibility.
Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion. If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume.
Prixcar values of Play, Passion and Care underpin everything we do. We PLAY as a team, provide service excellence with PASSION and we CARE for our people and customers. Join us and be part of our industry changing journey!
All all potential Prixcar team members are subject to medical and background checks.