Customer Service Officer
Job No:
PXCS319
Location:
Port of Brisbane
- Join a dynamic team dedicated to providing exceptional customer service
- Engage directly with customers to meet their needs through effective communication and problem-solving
- Perform vital administrative functions ensuring the smooth operation of our service delivery
- Be part of a company that values precision, efficiency, and professional growth
About Us
We are a leading company in the automotive logistics, committed to delivering first class services to our clients. Our team is passionate about fostering relationships and creating solutions that cater to our customers’ unique requirements.
Located at Port of Brisbane, we pride ourselves on our collaborative work environment and our commitment to excellence in all that we do.
Position Overview
The Customer Service Officer will serve as a critical link between our company and our customers. This role encompasses a variety of tasks aimed at enhancing customer satisfaction and ensuring operational efficiency.
Key responsibilities include managing day-to-day administrative tasks, supporting customer requests through quoting, booking, and order entry, and providing cost-effective solutions. The position also involves reception duties on an as-needed basis and handling accounts payable tasks, including raising purchase orders and processing invoices.
Ideal Candidate Profile
The ideal candidate will possess strong customer service skills and a keen eye for detail, ensuring all orders and pricing are entered accurately and promptly into our system.
- Excellent communication skills, both written and verbal.
- Strong organizational abilities with a focus on precision and efficiency.
- Ability to maintain positive customer relations and a professional demeanor.
- Experience with data entry and computer-based information systems.
We are looking for someone who values teamwork and is eager to contribute to a customer-oriented culture. A proactive approach to problem-solving and a commitment to maintaining high standards of office housekeeping are essential for success in this role.
If you are looking for a rewarding career in customer service and want to be part of a supportive team, we encourage you to apply today!
Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion. If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume.
Prixcar values of Play, Passion and Care underpin everything we do. We PLAY as a team, provide service excellence with PASSION and we CARE for our people and customers. Join us and be part of our industry changing journey!
Please note that all potential Prixcar team members are subject to medical and background checks.